Shipping policy

Where we deliver

We deliver to metropolitan areas across Australia. We do not currently deliver to regional or remote areas. If an order is placed for an address we cannot deliver to, we will cancel it and refund you in full.

Delivery cost

Delivery is $8.90 per order. Orders of $99 or more are delivered free.

Delivery times

Standard delivery usually takes 3 to 5 business days once your order has been sent. We will email you tracking details when it ships.

Pickup

You can collect your order free of charge from 4-6 South Terrace, Wingfield SA 5013, Monday to Friday, 9am to 4pm. We will email you when it is ready.

Subscriptions

Each subscription order is treated as its own order for delivery. Delivery is $8.90 unless that order is $99 or more.

Problems with a delivery

If your order is late, damaged or missing, email hello@eecoffee.au with your order number and we will sort it out.